Βαθμός Ικανοποίησης Ψηφιακών υπηρεσιών σε ξενοδοχειακές μονάδες
Date Issued
November 11, 2022
Type
Μεταπτυχιακή Διπλωματική Εργασία
Abstract
The purpose of this research is to understand the degree of use and acceptance of the digital services managed/used by citizens of various age groups and educational backgrounds in the context of organizing and realizing their stay in tourist accommodation.
This study will present both quantitative and qualitative data that will help us to understand and improve the digital infrastructures in opposite companies, mainly to upgrade their offered services but also to remain competitive in a highly demanding and constantly changing business environment.
The research is carried out as part of the thesis of the student Katradi Aspasia in the Digital Applications and Innovation Program of the Department of Informatics of the Ionian University, following all scientific norms to ensure the reliability of the results.
The main objective of this work is both to highlight important elements in the acquisition of digital skills and to act as a springboard for further research in such an important field for business development. It is pointed out that the questionnaire and the processing of the answers are anonymous and are carried out by the student exclusively in the context of her dissertation
Subjects